Systems Care
Best for: Apps, portals, and e-commerce with live transactions, integrations, or business-critical data.
- Database and infrastructure monitoring
- Incident response process
- Security review cadence
- Backup and restore testing
- Integration checks for payments, email, forms, and APIs
- Monthly product improvement session
- Defined support hours and emergency-contact rules
Response target
Priority triage during agreed business hours, with an emergency path for critical incidents.
